Which section of an insurance policy outlines the rights and duties of both the insured and the insurance company?

The section that outlines the rights and duties of both the insured and the insurance company is the Conditions section. This part of the insurance policy provides specific guidelines and stipulations that the policyholder and the insurer must follow in order for the policy to be valid. It typically includes details about the responsibilities of the insured in the event of a claim, such as the obligation to report claims promptly and to cooperate with the insurer during the investigation, as well as the insurer's responsibilities regarding claims handling.

This section is essential because it establishes the framework for how both parties interact and what is expected of each other throughout the life of the policy, especially during claims processing. By clearly stating these rights and duties, the Conditions section helps to minimize misunderstandings and disputes between the insured and the insurer.